At Love 14K, your privacy matters. This policy explains how we handle your personal information when you browse our website, place an order, or interact with us in any way.

Whether you're a customer or just visiting, we want you to know what data we collect, how we use it, and the choices you have, because we want to be completely transparent with you. 

By using our site or services, you're agreeing to the terms outlined below. If you’re not comfortable with this, we recommend holding off on using our services. 

As things change — whether it’s our policies, services, or the law — we may update this Privacy Policy.

When you interact with Love 14K, we collect certain personal information to process your orders, improve your experience, and communicate with you. This includes but is not limited to: 

- Contact Details: Name, Email Address, Phone Number, Billing & Shipping Addresses. 

- Payment Details: We collect information necessary to process your payments, such as payment method, transaction details, and payment confirmations. Sensitive information like full credit card details or financial account numbers or handled with the highest security standards. 

- Account Info: If you create an account, we collect your login details and order history. 

- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

- Communications with us: including the information you include in communications with us, for example, when singing up for our newsletter or when sending a customer support inquiry.

- Device information: We may also collect general information about how you use our website — including information about your device, browser, IP Addresses and cookies and other unique identifiers.

- Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• From you: When you create an account, use our website or services, contact us, or provide information in any other ways. 
• Automatically: Through your device when you visit our site or use our services, including via cookies and similar tracking technologies. 
• From service providers: When we work with trusted partners who help us deliver our services and handle your information on our behalf. 
• From other third parties or partners

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

- To Provide and Improve Our Services: We use your info to process your orders and payments, manage your account, remember your preferences, and make your shopping experience feel just right — like suggesting products you might love. We also use it to handle returns, exchanges, shipping, and to let you leave reviews.

- Marketing and Advertising: With your permission, we'll send you updates, special offers and recommendations by email, text, or mail. We may also show you ads based on your interest and previous activity with us. 

- Security and Fraud Prevention. We use your info to protect your account, to provide a secure payment and shopping experience, prevent fraud, and keep our services safe for everyone. Remember to keep your account credentials private, to help us protect you.

- To Communicate With You: Whether it's answering questions, helping with an order, or keeping you in the loop, we use your info to provide helpful and timely support. 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With Trusted Service Providers: We work with partners who help us run the store (I.e. IT Support, Payment Processors, Shipping Companies, Cloud Storage, etc). 

- With Marketing and Business Partners: Sometimes we team up with marketing partners to send you relavant offers and ads. If this applies, these partners follow their own privacy rules. Depending on where you live, you might have the right to say no to personalized ads. 

- Within our Company: We may share info with Affiiates or other parts of our business to help serve you better.

- For Legal or Business Reasons: If we're involved in a merger, acquisition, or sale, or if required by law, we may share your info to comply with legal request, enforce our policies, or protect the rights of Love14K and our users. 

Our Services may include links to websites or online platforms run by third parties. If you click on these links, please remember to review their privacy and security policies—since we don’t control those sites, we can’t guarantee how they handle your information.

Our Services are not intended to be used by children, We don’t knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you’re a parent or guardian and believe your child shared information with us, please reach out so we can remove it.

As of the date of this Privacy Policy, we’re not aware of any instances where we’ve sold or shared the personal data from children, as those terms are defined by applicable privacy laws.

Depending on where you live, you may have certain rights regarding your personal information. These rights aren't always absolute — they may apply only in certain situations, and in some cases, we may decline request as permitted by law. 

Here are some of the rights you may have: 

-Right to Access/Know: You can request access to the personal information we hold about you. 

- Right to Correct: You can request corrections to inaccurate or outdated personal information we maintain about you. 

- Right to Delete: You can ask us to delete certain personal information we hold about you. 

- Right to Data Portability: In certain circumstances, you can request a copy of your information or ask us to send it to a third

- Right to Opt Out of Targeted Advertising: Depending on your location, you may be able to opt out of having your personal information used for targeted advertising.

- Communication: You can opt out of marketing emails by clicking "unsubscribe" at the bottom of our email. We may still contact you about your account or orders. 

Additionally Rights for UK and EEA residents:

- Right to Object or Restrict Processing: You can ask us to stop using your data in certain ways.

- Right to Withdraw Consent: If you've previously given consent, you may withdraw it at any time. This won't affect anthing we've done before your withdrawal. 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, Please email us at Legal@love14k.com